Returns and Refunds Policy
Thank you for shopping at Moi Soli Galore Nightwear Store!
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 14 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 14 days
- The product is in its original packaging - We cannot accept returns of opened briefs, stockings, or other items that have come in direct skin contact for hygienic reasons.
- The product is new / was not used or damaged
- You have the receipt or proof of purchase
- All tags are still on
Moi Soli reserves the right to refuse the return/exchange of any merchandise that does not meet the above-mentioned requirements. Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
Send the product with its original packing and the receipt or proof of purchase, to:
Moi Soli, LLC
601 W. Huntington Commons Rd. #405
Mount Prospect, IL 60056
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Moi Soli.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us.